Refund policy

Refund Policy

Last updated: September 4, 2026

90-Day Money-Back Guarantee

You have 90 days from the date your order is delivered to request a full refund. If PestPro isn't right for you, for any reason at all, we'll refund you in full.

No Return Required

You don't need to ship anything back. Keep the device. Once your refund is approved we return the full amount to your original payment method.

How to Request a Refund

1. Email support@larkspiremarketinggroup.com with your order number.
2. Tell us briefly what went wrong — one or two sentences is enough.
3. We reply within 2 business days.
4. Approved refunds are issued to your original payment method within 5 business days. Your bank or card issuer may take a few days more to post it.

Damaged, Defective or Wrong Items

If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with a photo. We'll send a free replacement or issue a full refund, whichever you prefer. You don't need to return anything.

Replacements

If you'd prefer a replacement instead of a refund, just say so in your email and we'll ship one at no cost.

What We Can't Refund

• Requests made more than 90 days after the delivery date.
• Orders placed for commercial resale rather than personal or household use.

Before You Dispute a Charge

If anything is wrong with your order, please email us first. Our guarantee requires no return and no forms, and we can almost always resolve things faster than a bank dispute. This does not affect any rights you have with your bank or card issuer.

Shipping Destinations

We currently ship within the 50 United States only. For other destinations, contact us before ordering.

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Larkspire Marketing Group LLC (trading as PestPro)
Wyoming LLC · Filing ID 2026-002021787 · Organized 3 July 2026
Business address: [YOUR REAL OPERATING ADDRESS]
Registered agent: Registered Agents Inc, 30 N Gould St Ste R, Sheridan, WY 82801
support@larkspiremarketinggroup.com · +1 (802) 610-8790
Mon–Fri, 9:00–17:00 MST